Email account in issue: *****@***.com**My email account has been blocked for unspecifie...

GetHuman828730's customer service issue with Mail.com from June 2018

Help with my Mail.com issue
The issue in GetHuman828730's own words
Email account in issue: *****@***.com**My email account has been blocked for unspecified "Suspicious Activity"* which was detected by mail.com. I last logged into my account yesterday ******* in the afternoon without issue and without noticing anything amiss. **I have notified mail.com of the problem via the provided online submittal forms, but have had no reply. My issue is that the information contained in the now blocked emails are vital to a meeting that I have this morning. **I am available via phone *** *** **** or a newly created email *****@***.com*PLEASE HELP GET THIS MATTER RESOLVED**Thank you.***** *** ****
GetHuman828730 did not yet indicate what Mail.com should do to make this right.
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How GetHuman828730 fixed the problem
The ONLY option available to resolve this issue is to submit the online help desk ticket. In fairness, mail.com claims resolution in **-** hours. They fulfilled that claim.
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Mail.com

Customer service issue
Reported by GetHuman828730
Jun 28th, 2018 - a yr ago
I have an issue with Mail.com too
Fixed
GetHuman828730 shared how to fix
Seen by 14 customers so far
Similar issue to 24 others
0 customers following this
Items needed
Name, Email, Phone number or other identifying information
Timeline
GetHuman828730 started working on this issue
Jun 28th, 2018 11:25am
GetHuman828730 confirmed the issue is fixed. Hooray!
Jun 29th, 2018 2:07pm
GetHuman828730 confirmed the issue is fixed. Hooray!
Jul 1st, 2018 12:41pm