Hello my name is Rachel clark and my order number is ********** *this was my first time...

GetHuman-rachbows's Returns issue with Madewell.com from April 2020

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The issue in GetHuman-rachbows's own words
Hello my name is Rachel clark and my order number is ********** *this was my first time purchasing for madewell I wasn’t aware of the final sale no return policy. I ordered the coat because xxs was only in stock and I am in between xs and small so I figured I’d give it a try and return if It didn’t fit me. I got it and the sleeves are too short and the coat it a bit too tight in the waist. Is there a way I could still return maybe for merchandise credit. **********

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Madewell.com

Returns issue
Reported by GetHuman-rachbows
Apr 17th, 2020 - 6 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 70 others
0 customers following this

Timeline

GetHuman-rachbows started working on this issue
Apr 17th 9:55pm