I order a neckless from Macys and though it would be delivered to Rockford store it wa...
GetHuman5855732's Missing order issue with Macy's from March 2021
Help with my Macy's issue
First: share to improve GetHuman5855732's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5855732 may need:
Order number, Billing address, Email address on the account, and Name on the order
The issue in GetHuman5855732's own words
I order a neckless from Macys and though it would be delivered to Rockford store it was sent to Chicago store well i don't go to Chicago and it was for Christmas for my wife so I when to Rockford store to see if it could shipped to Rockford ill store they told me they could not do that but not to pick it up and it would just go back to stock and to just reorder it and have it shipped to my house so i did that got it late for Christmas but got it the other one got charged for it but never got it so neckless that was going to cost $**.** cost me double these neckless were paid for on my Capital one card Jan ** my card charged me for two only got one resv**********--my phone is ***-******* name Larry French ring register no *** old ********** - ring transaction no **** new **********
GetHuman5855732 did not yet indicate what Macy's should do to make this right.
I have an issue with Macy's too
How GetHuman5855732 fixed the problem
We are waiting for GetHuman5855732 to fix the problem and share the solution with the rest of us customers.
Please help with my Macy's issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Macy's customer problems.