It only took ** phone calls to get the information I was looking for. The woman at the Galleria Macy's who answered the phone to let me know I had the wrong department was rude. I was hung up on twice when I called back. Thank you to the nice, professional woman I spoke to at the Macy's Blvd. She actually made it a point to get the information I needed. She also let me know that there have been several complaints about the Galleria Macy's. With the attitude of the sales reps there, I'm surprised you get any business at all there. Did I mention that I was a blackjack dealer before I was a Behavior Analyst for twenty years. You need to hire people who know how to be professional with the public. Also, when I sent my info in yesterday regarding my issue, I was told I would be texted a code. I never received a code and I tried more than once.

GetHuman-ruthstei's customer service issue with Macy's from October 2018

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The issue in GetHuman-ruthstei's own words
It only took ** phone calls to get the information I was looking for. The woman at the Galleria Macy's who answered the phone to let me know I had the wrong department was rude. I was hung up on twice when I called back. Thank you to the nice, professional woman I spoke to at the Macy's Blvd. She actually made it a point to get the information I needed. She also let me know that there have been several complaints about the Galleria Macy's. With the attitude of the sales reps there, I'm surprised you get any business at all there. Did I mention that I was a blackjack dealer before I was a Behavior Analyst for twenty years. You need to hire people who know how to be professional with the public. Also, when I sent my info in yesterday regarding my issue, I was told I would be texted a code. I never received a code and I tried more than once.
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Macy's

Customer service issue
Reported by GetHuman-ruthstei
Oct 12th, 2018 - 5d ago
I have an issue with Macy's too
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Seen by 4 customers so far
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GetHuman-ruthstei started working on this issue
Oct 12th 8:21pm
GetHuman-ruthstei indicated the issue is not fixed yet.
Oct 14th 4:03am
GetHuman-ruthstei indicated the issue is not fixed yet.
Oct 14th 4:18am