No matter what I do I cannot get a return label on line - I have spent so much time try...

GetHuman966130's customer service issue with Macy's from August 2018

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The issue in GetHuman966130's own words
No matter what I do I cannot get a return label on line - I have spent so much time trying to do this and cannot get a return label on line. If Macys provides me with their mailing address, I will send back on my own. Macys has the most difficult method of trying to return an item.
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Macy's

Customer service issue
Reported by GetHuman966130
Aug 8th, 2018 - a yr ago
I have an issue with Macy's too
Fixed
Seen by 6 customers so far
Similar issue to 455 others
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Items needed
Order number
Billing address
Email address on the account
Name on the order
Timeline
GetHuman966130 started working on this issue
Aug 8th, 2018 2:17pm
GetHuman966130 indicated the issue is not fixed yet.
Aug 9th, 2018 3:40pm