I am currently dining in the food court at Riverchase Galleria mall. My travel companio...
GetHuman-chuckdub's customer service issue with Macy's from May 2018
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The issue in GetHuman-chuckdub's own words
I am currently dining in the food court at Riverchase Galleria mall. My travel companion injured her foot en-route to the food court and we both noticed her injury was now bleeding. We purchased our meal and sat down, not quite certain how to obtain first aid for the injury. Seated at the next table was a Macy’s employee, “Anthony”. He must have been on his dinner break (he was wearing his name tag), but he offered to procure first aid treatment for my friend. Within minutes Anthony returned with bandages, alcohol and peroxide! What a God send that young man is! He took his own lunchtime to render first aid to a complete stranger in distress and i want you to know what a compassionate and kind asset you have in your employee. We didn’t intend on shopping at Macy’s this evening (prices can be a bit steep!) but this experience has changed my mind. I am purchasing part of my summer wardrobe from your store this evening and will visit your fine store more frequently. If you have people like Anthony representing you, i will happily pay a bit more for such service that i can clearly expect if this experience is any indication! Thank you again Anthony for your act of kindness!!
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