If your Macy's Credit Card is lost or stolen, it's important to report this immediately to protect your account. You should contact Macy's Customer Service directly at 1-888-257-6757, available 24 hours a day, 7 days a week. They can assist with cancelling the existing card, investigating any fraudulent charges and issuing a new card. Please have all relevant information on hand when you call, such as your account number and recent transaction history. Once the report has been made, monitor your account and statements closely to ensure no unauthorized transactions occur.
Asked Apr 13, 2024 1:20 PM