Macy's Credit Card Customer FAQ

Top Answers & How-to Guides

What is Macy's Credit Card's Phone Number?

The question we are asked most often is about how to talk to Macy's Credit Card customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are there any annual fees for Macy's Credit Card?

No, there are no annual fees for Macy's Credit Card. Enjoy the benefits of having the Macy's Credit Card without having to worry about...
Ask any question you have about Macy's Credit Card customer service, get an answer now.

Recent Macy's Credit Card Customer Questions

I want to report my Lost Macy’s credit card

If your Macy's Credit Card is lost or stolen, it's important to report this immediately to protect your account. You should contact Macy's Customer Service directly at 1-888-257-6757, available 24 hours a day, 7 days a week. They can assist with cancelling the existing card, investigating any fraudulent charges and issuing a new card. Please have all relevant information on hand when you call, such as your account number and recent transaction history. Once the report has been made, monitor your account and statements closely to ensure no unauthorized transactions occur.
Asked Apr 13, 2024 1:20 PM

Want to change my credit card used for paying Macy's

To change the credit card used for paying your Macy's charges, you will need to log in to your online account on the Macy's website. Go to the "Account" section and select "Payment Options." You will then have an option to add a new credit card. After adding your new card details, make sure to set it as your preferred payment method. If you experience difficulties or need further assistance, Macy's customer service is available to help you navigate through the process. Please note that paying your Macy's Credit Card with another credit card is not typically allowed. You would usually use a checking account to pay your Macy's credit card bill.
Asked Mar 11, 2024 8:16 PM

Help me with my Macy's Credit Card customer service issue

Benefits

What are the benefits of having a Macy's Credit Card?

Having a Macy's Credit Card comes with several enticing benefits. Firstly, cardholders receive rewards points for each dollar spent...

Interest Rate

What is the interest rate on Macy's Credit Card?

The interest rate on Macy's Credit Card varies depending on your creditworthiness and the current market conditions. The Annual Percentage...

Credit Limit

What is the credit limit for Macy's Credit Card?

The credit limit for Macy's Credit Card varies depending on individual factors such as creditworthiness and income. When you apply...

Online Purchases

Can I use my Macy's Credit Card for online purchases?

Yes, you can use your Macy's Credit Card for online purchases. Macy's Credit Card allows you to conveniently shop online at macys.com...

Missed Payments

What happens if I miss a payment on my Macy's Credit Card?

If you miss a payment on your Macy's Credit Card, there are a few consequences you should be aware of. Firstly, a late payment fee...

Rewards

Can I earn rewards with Macy's Credit Card?

Yes, Macy's Credit Card offers a rewards program to cardholders. By using your Macy's Credit Card for purchases both in-store and online,...

Annual Fees

Are there any annual fees for Macy's Credit Card?

No, there are no annual fees for Macy's Credit Card. Enjoy the benefits of having the Macy's Credit Card without having to worry about...
We look to the Macy's Credit Card issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Macy's Credit Card issues reported to GetHuman
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