I have been trying to reset my hotmail password and asked to give an alternate email ad...

GetHuman2705558's customer service issue with MSN from April 2019

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The issue in GetHuman2705558's own words
I have been trying to reset my hotmail password and asked to give an alternate email address to receive a temporary security code, I did this several times and I'm answering security questions, like my mothers birth place, I KNOW THIS BETTER THAN ANYONE! In being told BY HOT MAIL"WE ARE NOT ABLE TO VERIFY" WELL THIS AWFULLY STRANGE WHEN HOTMAIL SAYS "by providing an alternate email address where a security code can be sent and I receive the code and enter it, HOTMAIL VERIFIES THAT I'M OWNER OF THE ACCOUNT IM TRYING TO CHANGE PASSWORD FOR AND RECOVER. THIS SHALL VERIFY OWNERSHIP OF MY EMAIL ACCOUNT. IM GOING TO ASK THAT YOU AND YOUR COMPANY ASISST ME . IM A FAIR PERSON, I TRUST THIS MICROSOFT CO. IS AS WELL. MY CONTACT. INFO. IS EVERETT CAMPBELL *** ***-**** campbelleverette**@Gmail.com. EMAIL ADDRESS TO RECOVER IS BIZPALHOTMAIL.COM

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MSN

Customer service issue
Reported by GetHuman2705558
Apr 8th, 2019 - 2 years ago
Fixed
Seen by 43 customers so far
Similar issue to 788 others
0 customers following this
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Timeline

GetHuman2705558 started working on this issue
Apr 8th, 2019 10:31pm
GetHuman2705558 indicated the issue is not fixed yet.
Apr 10th, 2019 1:53am

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