How Do I Recover My MSN Account?

It's easy for people to forget passwords, usernames, and old email addresses these days, what with all of the very many accounts and apps that are a part of modern life. If you have lost access to your MSN account because of one of these problems, don't worry, it's an easy problem to fix. If you've lost access to your recovery email or phone as well, things become a little more difficult, but still possible. Read on to learn what to do in each of these cases.

If You Forgot the Password or Username and Have a Recovery Email or Phone

This is the easiest option. If you forgot your password:

1. Go to MSN's home page.
2. Click the Sign in link in the upper right corner.
3. Click the Next button.
4. Click the Forgot password link.
5. Indicate which recovery email or phone to send the recovery code to from the options available.
6. Once you have received the reset email or text, follow its instructions.

If you forgot your username:

1. Go to MSN's home page.
2. Click the Sign in link in the upper right corner.
3. Click the Sign-in options link.
4. Click the Forgot my username link.
5. Enter an alternate email address or phone number associated with your account.
6. Once you receive the recovery email or text, follow its instructions.

If You Forgot the Password or Username and Have a Security Key

If you have no access to your recovery phone or email, you can still recover your account with a security key. A security key is a USB device or NFC key that you plug into your computer that lets you sign in without a username and password. If you set up your MSN account to have a security key, all you need is a device with Windows 10 version 1809 or later which is running Microsoft's Edge browser.

1. Go to MSN's home page.
2. Click the Sign in link in the upper right corner.
3. Click on the Sign in with a security key link.
4. Follow the instructions that are specific to your security key's manufacturer.

If You Have No Recovery Email or Phone and No Security Key

1. Go to MSN's home page.
2. Click the Sign in link in the upper right corner.
3. Click the Next button.
4. Click the Forgot password link.
5. If you have a recovery code, enter it here and follow the instructions. If not…
6. Click the No button.
7. Click the I don't have these button.
8. Click the Verify online button.
9. Enter an alternate means of contacting you.
10. Fill in the Captcha.
11. Click the Next button.
12. Fill in all the fields on the form, particularly the security questions.
13. Click the Submit button.
14. Once you have received the password reset link, follow the instructions there.

If you could not give the system enough information to convince it that you are you at this point, then there is nothing more you can do yourself. It's time to call support: https://gethuman.com/phone-number/Microsoft-Product-Support