For the last few days on my Internet Explorer ** with MSN for my homepage the homepage...

GetHuman-jlwjohnn's customer service issue with MSN from July 2018

Help with my MSN issue
The issue in GetHuman-jlwjohnn's own words
For the last few days on my Internet Explorer ** with MSN for my homepage the homepage comes up ok. And I can use the search and look up what ever I want. But if I click on any articles on the MSN homepage it freezes and says MSN not responding. I don't know much about computers but did after research found out how and did a reset on my I.E. I did it twice and both times still the same freeze on the MSN homepage if I click on any thing on that page to look at. I have Google Chrome also and it works fine. I guess I can just start using it. But have always liked my I.E. Like I said this just started happening a few days ago. I thought maybe you have a problem your trying to correct on your end. Can you help me? As I said I don't know much about computers. Thank you

GetHuman-jlwjohnn did not yet indicate what MSN should do to make this right.

How GetHuman-jlwjohnn fixed the problem
It turned out it was an issue on Internet Explorers end. Another person I talked to said they were having the same problem. A few days later I turned on my desktop and tried it and it worked fine.
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common MSN customer problems.
A Quick Guide on How to Reset Your Msn PasswordHow Do I Recover My Msn Account?How Do I Recover My Msn Account?
Do you have a customer issue as well?
We can help you get MSN's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having MSN issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman-jlwjohnn
Jul 8th, 2018 - 5 years ago
GetHuman-jlwjohnn shared how to fix
Seen by 16 customers so far
Similar issue to 90 others
0 customers following this
Items needed
Name, Email, Phone number or other identifying information


GetHuman-jlwjohnn started working on this issue
Jul 8th, 2018 12:56pm
GetHuman-jlwjohnn confirmed the issue is fixed. Hooray!
Jul 11th, 2018 3:20pm