Hello, I just needed some help regarding my old hotmail account. The email address is S...

GetHuman4097218's Reset Password issue with MSN Windows Live Assistance - Hotmail from December 2019

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The issue in GetHuman4097218's own words
Hello, I just needed some help regarding my old hotmail account. The email address is S*****@***.com and I have forgotten the password for the account. However, I still have access to the account on my old iPod, I want to be able to access the account on one of my new devices because the old iPod is almost dead and the account is connected to an old online game of mine that I still play. Is there anyway you could send me a recovery link or anything to the email *****@***.com? Since I can still get into it on my old device. I have tried all other recovery options but they have denied me access, the email is mine and I can prove it because as I mentioned, I am logged in on my old device. Please help, thank you.

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MSN Windows Live Assistance - Hotmail

Reset Password issue
Reported by GetHuman4097218
Dec 14th, 2019 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 2669 others
0 customers following this

Timeline

GetHuman4097218 started working on this issue
Dec 14th, 2019 10:32pm
GetHuman4097218 indicated the issue is not fixed yet.
Dec 15th, 2019 10:34am