In June I ordered a pair of wayfarers and was told to sit back and relax they had the p...

GetHuman-euelle's Complaint issue with Luxottica from August 2020

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The issue in GetHuman-euelle's own words
In June I ordered a pair of wayfarers and was told to sit back and relax they had the payment $***.** and the the prescription. I received one communication which said there would be a delay and I waited than in july I checked the order and it was cancelled no explaination why your company violated a valid contract without contacting me was extremely rude ....When I contacted Ray Ban I was told that your system was slip shod which is Really BS I haven't received a refund or a reinstatement of the order Ray Ban ******** I can be reached by phone *** *** ****.......... Regards Craig

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Luxottica

Complaint issue
Reported by GetHuman-euelle
Aug 16th, 2020 - 6 months ago
Fixed
Seen by 10 customers so far
Similar issue to 140 others
0 customers following this
Items needed
Where was the item purchased
Order number (if applicable)
Billing address

Timeline

GetHuman-euelle started working on this issue
Aug 16th, 2020 11:24pm
GetHuman-euelle shared this issue with friends on Facebook
Aug 16th, 2020 11:25pm
GetHuman-euelle confirmed the issue is fixed. Hooray!
Aug 17th, 2020 5:26pm

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