I recently signed up for Lumosity premium Services I put in my payment information and...

GetHuman-buttonja's customer service issue with Lumosity from March 2019

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The issue in GetHuman-buttonja's own words
I recently signed up for Lumosity premium Services I put in my payment information and it was accepted however once I try to access Lumosity premium it said it could not do it because my browser was not supported by your browser I have now paid money for a service I cannot receive I would like to have my money refunded or get this problem resolved my email is b u t t o n j a c o b s o n at gmail.com my telephone number is ***-***-**** my name is Roberta Jacobson
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Lumosity

Customer service issue
Reported by GetHuman-buttonja
Mar 13th, 2019 - 5 mons ago
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Not resolved
Seen by 1 customer so far
Similar issue to 473 others
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Timeline
GetHuman-buttonja started working on this issue
Mar 13th 4:29pm