Lumosity Customer Service

Answers to Common Problems

Use Lumosity's Phone Number

Lumosity's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Lumosity.

Top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Lumosity.
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Click below to show 4 more questions, answers, and complete guides to common Lumosity customer support problems.

Recent reasons customers contacted Lumosity:

Subscription was auto renewal without permission
Lumosity charged me even though I cancelled my account in November.*I need my money bac...
Hi,*Problem with the River Bear program...there have been changes since you switched fr...
Hello,*My name is Nina Schefe. It is neccesary for me to cancel my subscription at this...
My account was cancelled last year. Your company debited my account on ***** and...
I need to have my moms account closed and the charge reversed on her credit card. She...
I have been charged $**.** on Dec. *,**** and did not authorise such a charge and requ...
tryin to plow through the google thing lookin for whoevers the incharger at lumosity cu...
joined * days ago and paid and still cant log in. email *****@***.com password is patr...
i opened * accounts I would like full refund for both & i'll purchase family account*th...
I cancelled my account about a year ago. Yet you charged me for another year...
You do not read or respond to your emails. Why so shady and clandestine????. I am telli...
Again, and for the very last ti.e: my vision does NOT allow me to utilize ANY of the Lu...
I’ve been doing Lumosity for about * years. My scores are old and don’t have much rele...

Help me with my issue

Does GetHuman work with Lumosity?

GetHuman does not work with Lumosity's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Lumosity at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Lumosity's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Lumosity at a Glance

Lumosity has no chat option
Lumosity has 1 customer email
Lumosity has 2 help forums
Lumosity has no twitter handle
Lumosity has no facebook page
Lumosity Phone Number and Contact Information

Answered on this page:

How often should I use Lumosity for best results?
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