Before contacting them, items GetHuman-mthumphr may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-mthumphr's own words
I am not able to get into Lumosity. I tried to change my email to *****@***.com but it says that email is already taken. I purchased a lifetime membership yesterday and I am very upset that I am already having problems. I had used the email *****@***.com before, but, I changed it to the email I mentioned above. Please help or I will cancel my membership. Wow - not believing that I cannot contact a "human" to discuss this problem. Not happy!
GetHuman-mthumphr did not yet indicate what Lumosity should do to make this right.
I have an issue with Lumosity too
How GetHuman-mthumphr fixed the problem
We are waiting for GetHuman-mthumphr to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.