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Before contacting them, items GetHuman2150246 may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman2150246's own words
For a Virginia Mills hardwood floor. I have a invoice for the product in the seller's name when it should have been in the buyer's name. My husband didn't think and put purchase in his own name when getting the floor installed. Now I can't get the warranty in the buyers name. The floor has never been lived on , warranty needs to be in name of first person to live on the floor. Please help me get this invoice*name on the purchase*warranty to the person who is about to live on the floor for the first time. So far customer service won't transfer the name to the real person living in the house.
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