Re. Reservation (Airline Confirmation Code): QQ**ZQ (LH)**On Aug *, **** I was flying...

GetHuman-jpawlucz's customer service issue with Lufthansa from November 2018

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Re. Reservation (Airline Confirmation Code): QQ**ZQ (LH)**On Aug *, **** I was flying with Lufthansa from San Diego (USA) to Prague (Czech Republic) via Frankfurt. I didn't make the connection to Prague as planned on Aug *th due to security problem at the Frankfurt airport. I arrived in Prague one day later on Aug *, and consequently lost one day of my pre-arranged and paid for tour of Prague. My trip to Europe was insured and I plan to file a claim to my insurance company to recover the cost of my loss (one day of tour). To do so I need a statement from Lufthansa *confirming the above - that due to security problems I arrived in Prague on the *th. Please contact me if more information is needed. I have in my possession all boarding passes for that trip.**Respectfully,*Jadwiga Alexandra Pawluczuk
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Lufthansa

Customer service issue
Reported by GetHuman-jpawlucz
Nov 3rd, 2018 - a mon ago
I have an issue with Lufthansa too
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GetHuman-jpawlucz started working on this issue
Nov 3rd 9:42pm