My name is Mohamad Alawa from Detroit, Michigan, USA. Booking code QG*KN***I was denied...

GetHuman1472374's customer service issue with Lufthansa from November 2018

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The issue in GetHuman1472374's own words
My name is Mohamad Alawa from Detroit, Michigan, USA. Booking code QG*KN***I was denied boarding at the check in counter on Oct **. The manager at the counter their with very bad attitude didn't let me get to my flight. While he was looking down to me in front of other people he said that I need a Visa to travel to Lebanon. Now, I have a document signed by the Consulate general of Lebanon in Detroit stating that a Syrian citizen DOES’NT require a visa to enter Lebanon. **With that being said, I want to be fully compensated for the whole bad situation that I’ve been put into, also I want to be put into TODAY Nov *nd flight to beirut whatsoever even if you have to put me first class on your expense.

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Lufthansa

Customer service issue
Reported by GetHuman1472374
Nov 2nd, 2018 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 1456 others
0 customers following this

Timeline

GetHuman1472374 started working on this issue
Nov 2nd, 2018 6:08pm

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