Dear Sir,* MY name is Thomas F. Wolf. I will be flying on September **, **** from...

GetHuman-tomfwolf's customer service issue with Lufthansa from September 2018

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The issue in GetHuman-tomfwolf's own words
Dear Sir,* MY name is Thomas F. Wolf. I will be flying on September **, **** from Boston to Frankfurt at **:** hour. My Booking Code is MBHMPL and my ticket number is ***-**********. I booked this trip through Touring for Less many month ago. **Subsequently,I had to have right hip replacement surgery (*********). to replace a failing Hip repair.** While I have regained my general mobility, my right leg is still quite swollen. .As a result I need to have a seat that is as wide as possible. I have been informed that your standard economy seats ( currenly**G) are quite snug. I really don't want to spend the entire trip in pain and I am asking for your help.* Is there any possibility to buy a wider seat or be assigned to a wider seat? In addition, I asked that I have wheelchair service at Frankfurt Airport. Could you tell me whether this has been taken care of?* Thank you for your time, interest and consideration of my request.* Kind regards,* Tom Wolf* * *** *** ****

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Lufthansa

Customer service issue
Reported by GetHuman-tomfwolf
Sep 5th, 2018 - 3 years ago
Fixed
Seen by 2 customers so far
Similar issue to 973 others
0 customers following this
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Timeline

GetHuman-tomfwolf started working on this issue
Sep 5th, 2018 3:21am
GetHuman-tomfwolf confirmed the issue is fixed. Hooray!
Sep 5th, 2018 3:21am

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