I reported a non functioning washing machine (Samsung) on April **. You sent a repair p...

GetHuman-ddeterly's Warranty issue with Lowe's from May 2020

Help with my Lowe's issue
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Account name, Delivery Address, Account phone number, Account email address, Order number, and Order date
Top Tip from another customer
If you are looking to check the warranty of your order you should refer back to where you ordered this item from. Most items come with a 30 day guarantee.
The issue in GetHuman-ddeterly's own words
Read the problem it is enclusive ... I reported a non functioning washing machine (Samsung) on April **. You sent a repair person (Premier Appliance Service) out on April ** for an extended warrantee repair. Said circuit board needed replacing. Left and I never heard from them again. Their number is always busy. Contacted you again and you said you would take care of it. Premier said they would be out Saturday May **rd between * and **. I waited until *:** PM and they were a no show. Reported this to your company representative. Said she would be Intouch. Have heard nothing, Almost a month since first reported. I think it is time for you to give me my money back. I will be buying a new machine tomorrow. This is ridiculous. David Deterly ***-***-**** Samsung model WA**J****AW serial number OEKW*DEJ******K
Your company is not providing the service paid for
Money back
forever
contacted your company multiple times
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Lowe's

read the problem it is enclusive
Warranty issue
Reported by GetHuman-ddeterly
May 22nd, 2020 - 3 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 808 others
0 customers following this

Timeline

GetHuman-ddeterly started working on this issue
May 22nd, 2020 8:21pm
GetHuman-ddeterly indicated the issue is not fixed yet.
May 23rd, 2020 11:58am
GetHuman-ddeterly shared this issue with others over email
May 23rd, 2020 11:59am
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May 23rd, 2020 12:00pm