Today we visited your store in Aurora Colorado, the Havana street location. We were in...

GetHuman-ppcolb's customer service issue with Lowe's from May 2019

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The issue in GetHuman-ppcolb's own words
Today we visited your store in Aurora Colorado, the Havana street location. We were in the garden section, *cd in line to check out...with * lines each, with appx ** customers each..the * cashiers were talking about having to take their break, the one cashier told the other to close her line, that cashier said...you want me to close it down with all these customers? The other cashier said yes..I was next in line..I asked her you telling me that your not checking me out and I have to go to the back of the *cd line? She said yes. All the customers in line were appalled and upset. I proceeded to go inside to check out...there was only ONE cashier open. How do you run a store on a busy Saturday with only one cashier? Needless to say...we Ieft our cart with about $*** in plants and vegetables. This is bad business. I will never go back to this Lowes. Complete lack of customer service.

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Lowe's

Customer service issue
Reported by GetHuman-ppcolb
May 18th, 2019 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 696 others
0 customers following this

Timeline

GetHuman-ppcolb started working on this issue
May 18th, 2019 8:54pm