Good morning*Time ago I bought a mouse. I do not see it now on your site - you are curr...

GetHuman2081601's customer service issue with Logitech from January 2019

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The issue in GetHuman2081601's own words
Good morning*Time ago I bought a mouse. I do not see it now on your site - you are currently selling a newer model i think.*My mouse is a mouse:*https:**asset.conrad.com*media***isa********c**-*pl********BB****FB*image.jpg*or to the product link: https:**www.conrad.pl*p*mysz-laserowa-logitech-performance-mx-bezprzewodowa-radiowa-****-dpi-*-przyciskow-******* *It was not cheap, it worked perfectly, but I do not want to change it.*And there is a problem with her.*Actually two:**. the battery is already very weak - but with this I can not blame you, because you know, which is used up - so I will gladly replace it.**. problem worse - the left button starts going crazy.*He does not hold, he stops.*I can not mark a piece of text, because it lets me loose as if the finger was pulled off the button.*Generally, I can not use it anymore* *my question is: are you able to fix the mouse?*Of course, I do not want for free, but I also do not want to buy a new one for PLN ***, the more so because this one is really great and this angle of the hand suits me and its weight and size.*It is in a word PERFECT (like most of your products)*And I would not like to part with her.*Please advise something.* *Best wishes*Jacek Chrobak*A regular user of Logitech products for ** years.

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Logitech

Customer service issue
Reported by GetHuman2081601
Jan 31st, 2019 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 246 others
0 customers following this

Timeline

GetHuman2081601 started working on this issue
Jan 31st, 2019 10:40am

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