RE: Primary payment information.*Date:***********Method:*Visa *********Receipt...

GetHuman-lfeferma's Refund a Charge issue with LinkedIn from July 2019

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RE: Primary payment information.*Date:***********Method:*Visa *********Receipt *:***********Invoice *:************Amount: $***.****Recently I signed up for a free month trial of Premium support to be cancelled by *********. Due to an unexpected family death, I cancelled on *********. Instead of pro-rating * days of service and returning the rest of my money, on **** L.I. sent me an email confirming that they had indeed cancelled my account and that it would not renew as of *********, meaning they were going to keep my money and I would continue to have access to L.I. Premium for the next year minus * days. (Linda, we have received your request and your Premium Business subscription will be cancelled on June **, ****, at the end of your billing cycle) ***. The billing cycle of * year is not clearly stated on your website. It is also not clearly stated that this is an annual bill.**). I do not want or need the service. After the month-long preview I determined that it would not be helpful to my career. I wish it was, but I am a single woman with my own company and can not afford to pay for a service that is not of substantial use for me. **). I have screenshots from your website stating that one can cancel at any time. **). If you meant "any time within the first month" it doesn't say this and, as previously stated, I have proof of that. **). I also have screenshots of hundreds of complaints from your customers on forums that have had the same thing happen to them and they too were unable to get their money back. **). I apologize for indicating a contentious intent, but in the interests of time, and in an effort to avoid a lot of back and forth, I'd like to lay it all out on the line and unfortunately I have to become contentious: My brother is A CONSUMER PROTECTION LAWYER. It will cost me nothing to pursue a claim with you. He informs me that this is a classic "bait and switch" technique that has been perpetrated on thousands of your customers. If the money is not refunded, he and I will pursue this under the Fair Credit and Billing Act. **). My calculations indicate that the pro-rated cost of Premium L.I. for * days is approximately $*.***day or $*.**. Please credit my credit card for $***.** immediately, or I will pursue actions with my consumer protection lawyer brother.**). Given the number of former subscribers who have been effected in this same way, a class-action suit is also being contemplated, and by the way, he has been successful in all of his class-action suits in the past ** years.**I look forward to receiving my money by July **, **** or I will proceed with legal action.*Linda Feferman**** *** ****

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LinkedIn

Refund a Charge issue
Reported by GetHuman-lfeferma
Jul 12th, 2019 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 60900 others
0 customers following this

Timeline

GetHuman-lfeferma started working on this issue
Jul 12th, 2019 11:31pm