I agreed on start the sales navigator premium linkedin free trial on the **th of May an...

GetHuman3079351's customer service issue with LinkedIn from June 2019

Help with my LinkedIn issue
The issue in GetHuman3079351's own words
I agreed on start the sales navigator premium linkedin free trial on the **th of May and cancelled it on the **th of June and they charged me ***,**€ anyway for an annual subscription. I cannot afford this and I need a refund, this really affects me as salaries in Spain are not so high.**LinkedIn didn't tell me that the renewal would be for a whole year and actually, one year ago, I started another free trial and let the free trial expire because I wanted to keep using it for one month more and the automatic subscription was for * month, not * year. **I didn't receive an email telling me that the deadline was the **th of june and not the **th as I thought either.**This really affects my personal life and I'm desperated.

GetHuman3079351 did not yet indicate what LinkedIn should do to make this right.

How GetHuman3079351 fixed the problem
I contacted the Twitter account LinkedIn Help, explained them my problem via direct messages and helped me straight away.
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LinkedIn

Customer service issue
Reported by GetHuman3079351
Jun 13th, 2019 - a year ago
Fixed
GetHuman3079351 shared how to fix
Seen by 8 customers so far
Similar issue to 57561 others
0 customers following this
Items needed
Username
Email on Account
Phone Number
Name of Account Holder

Timeline

GetHuman3079351 started working on this issue
Jun 13th, 2019 8:02am
GetHuman3079351 shared this issue with friends on Facebook
Jun 13th, 2019 8:03am
GetHuman3079351 indicated the issue is not fixed yet.
Jun 13th, 2019 1:13pm
GetHuman3079351 confirmed the issue is fixed. Hooray!
Jun 14th, 2019 5:03pm