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The issue in GetHuman1347391's own words
Ralph Raby has recently died (********** whilst on holiday in Cyprus due to drowning) but is still showing as "seeking suitable opportunities". The funeral was held on ********** in Cromer, Norfolk, UK. I was a friend who attended. If you want confirmation then contact his brother, who oversaw the arrangements, contactable via *****@***.com*Clearly he is NOT available for anything !*As you seem to have no e-mail address for contact I can't send you a scan of the front*back of the funeral brochure as evidence.
Because I am NOT the account holder nor a relative it is up to to YOU to fix the issue and is not something I would be able to fix. I only know person's name and dates of birth and death. If someone dies they obviously cannot undertake any work. I don't understand why YOU don't realise it is YOUR responsibility to deal with it - not ours. I just provided what I know.
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