I can't reset my linkedin password because I can't access the linked email. I tried for...

GetHuman1317993's customer service issue with LinkedIn from October 2018

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The issue in GetHuman1317993's own words
I can't reset my linkedin password because I can't access the linked email. I tried forgot password from linkedin, but that doesn't work either because after sending verification docs and supplying a new contact email* they sent a link to a page asking for the original email linkedin is referenced to. So I'm forced to enter the email I can't access so that they find my linkedin account and then the instruction says a link is sent to your email, so check it. But it looks like the link to reset is sent to the email I can't access. Hence there is no way I can regain access to my linkedin account so I can update the link email, etc. They need to have two email fields. one is used to locate the linkedin account and the other to send the password reset link to.

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Customer service issue
Reported by GetHuman1317993
Oct 11th, 2018 - 3 years ago
Not resolved
Seen by 44 customers so far
Similar issue to 17905 others
0 customers following this


GetHuman1317993 started working on this issue
Oct 11th, 2018 11:13am