I have had a LinkedIn account for many years, I originally used my old work address whi...

GetHuman1217029's customer service issue with LinkedIn from September 2018

23 views | 15524 similar | 0 following
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If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman1217029's own words
I have had a LinkedIn account for many years, I originally used my old work address which was *****@***.com. I then left this business and changed my email address to *****@***.com. In the * months from changing my email address and starting my own business, my previous employer logged into my LinkedIn account without consent and locked me out. I have already made a compliant with the financial ombudsman as my previous employer has also attempted to log into my web*email domain on multiple occasions which our domain provider has confirmed. We have also been sent multiple emails containing viruses from my previous employer in an attempt to hinder ourselves. *I need my account reactiviating with the correct email address as I have built up many years of contacts which are instrumental to my business. **You can clearly see that I have been using the app for many years from my personal mobile number - *************Can you please come back to me immediately on either *****@***.com or **** *** ****

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LinkedIn

Customer service issue
Reported by GetHuman1217029
Sep 27th, 2018 - 3 years ago
Not resolved
Seen by 23 customers so far
Similar issue to 15524 others
0 customers following this
Items needed
Username
Email on Account
Phone Number
Name of Account Holder

Timeline

GetHuman1217029 started working on this issue
Sep 27th, 2018 12:12pm