My account was hacked. I haven’t been able to log in for several weeks stating it does...

GetHuman1310679's customer service issue with LinkedIn from October 2018

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Help with my LinkedIn issue
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Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman1310679's own words
My account was hacked. I haven’t been able to log in for several weeks stating it does not recognize my user name*email. I telephoned what I thought was tech support for LinkedIn and left my number. A senior tech rep named Edward (states he can be reached at *-***-***-****, ext ****) returned my call. I was on the phone as he helped me for about an hour. He stated the hacker must have changed my email address since I told him my password was rock solid. He said he could do a one time full restoration of my acct (nearly *,*** contacts, professional recommendations, resume, skill sets, email) for $***.** and the name technet is who I will see it being billed to on my credit card statement. I gave him my cc info feeling safe as he was returning a call i had made. I fear now I’ve been had. Could you please get back to me ASAP so that I can stop payment if I need to. And please tell me that if he was a fraud, there is something the real LinkedIn can do to help me recover my account. *Thank you in advance for your assistance. I was also told to reference my file number with all communications. I was told it was ********-****TTS. I was also told it would take him approx ** hours to make the fix as it was nearing the weekend. *Christine Cunningham Hauser*(C)***-***-*****Email: *****@***.com
GetHuman1310679 did not yet indicate what LinkedIn should do to make this right.
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LinkedIn

Customer service issue
Reported by GetHuman1310679
Oct 10th, 2018 - 2 years ago
Fixed
Seen by 2 customers so far
Similar issue to 17793 others
0 customers following this
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Timeline
GetHuman1310679 started working on this issue
Oct 10th, 2018 6:37pm
GetHuman1310679 shared this issue with friends on Facebook
Oct 10th, 2018 6:37pm
GetHuman1310679 indicated the issue is not fixed yet.
Oct 10th, 2018 6:45pm

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