Hi there, I have been charged for my premium account after the expiry of the free trial...

GetHuman1012707's customer service issue with LinkedIn from August 2018

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The issue in GetHuman1012707's own words
Hi there, I have been charged for my premium account after the expiry of the free trial two days ago. According to the information, shouldn't LinkedIn sent us an email * days in advance prior notifying us that the free trial is expiring soon? *I have just checked my email including the inbox, spam, and waiting list box which I am certain that I have not received any email from LinkedIn reminding that my expiry date for the free trial subscription. I only notice when a message was sent by my bank that my card was being charged for this service which I canceled the subscription plan immediately. Hence, I would like to request for a refund and a confirmation email to acknowledge the subscription was cancelled.

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LinkedIn

Customer service issue
Reported by GetHuman1012707
Aug 20th, 2018 - 2 years ago
Fixed
Seen by 11 customers so far
Similar issue to 9856 others
0 customers following this
Items needed
Username
Email on Account
Phone Number
Name of Account Holder

Timeline

GetHuman1012707 started working on this issue
Aug 20th, 2018 2:56am
GetHuman1012707 indicated the issue is not fixed yet.
Aug 20th, 2018 4:21am
GetHuman1012707 indicated the issue is not fixed yet.
Aug 20th, 2018 4:21am
GetHuman1012707 indicated the issue is not fixed yet.
Aug 24th, 2018 7:15am