Hi there, I have been charged for my premium account after the expiry of the free trial...

GetHuman1012707's customer service issue with LinkedIn from August 2018

11 views | 9856 similar | 0 following
Help with my LinkedIn issue
GetHuman1012707's next move: call LinkedIn.
The best way to get your problem resolved is to tap the button below to start calling LinkedIn. We will check on you later to see if it's fixed or needs to be escalated.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman1012707's own words
Hi there, I have been charged for my premium account after the expiry of the free trial two days ago. According to the information, shouldn't LinkedIn sent us an email * days in advance prior notifying us that the free trial is expiring soon? *I have just checked my email including the inbox, spam, and waiting list box which I am certain that I have not received any email from LinkedIn reminding that my expiry date for the free trial subscription. I only notice when a message was sent by my bank that my card was being charged for this service which I canceled the subscription plan immediately. Hence, I would like to request for a refund and a confirmation email to acknowledge the subscription was cancelled.

GetHuman1012707 did not yet indicate what LinkedIn should do to make this right.

How GetHuman1012707 fixed the problem

We are waiting for GetHuman1012707 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get LinkedIn's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having LinkedIn issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1012707 fixes it.
This email address isn't valid

LinkedIn

Customer service issue
Reported by GetHuman1012707
Aug 20th, 2018 - 5 years ago
Fixed
Seen by 11 customers so far
Similar issue to 9856 others
0 customers following this
Items needed
Username
Email on Account
Phone Number
Name of Account Holder

Timeline

GetHuman1012707 started working on this issue
Aug 20th, 2018 2:56am
GetHuman1012707 indicated the issue is not fixed yet.
Aug 20th, 2018 4:21am
GetHuman1012707 indicated the issue is not fixed yet.
Aug 20th, 2018 4:21am
GetHuman1012707 indicated the issue is not fixed yet.
Aug 24th, 2018 7:15am