If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-dleakey may need:
Username, Email on Account, Phone Number, and Name of Account Holder
The issue in GetHuman-dleakey's own words
On **st March I signed up to a free trial of Sales Navigator : please see below my order confirmation. ( Order ID:************). Unfortunately I have not found that this service met my requirements and intended to cancel, however due to being on holiday a month later, I didn't manage to cancel in time. I have now had £***.** taken out of my account by Linkedin on **rd April. Firstly, I had intended to select paying monthly not yearly..if indeed I selected yearly payment this was in error as I don't have the income to pay all at once : as a result of this I have heavily overdrawn on my bank account now and will incur charges accordingly. Secondly, as the yearly subscription is ****.**, I don't understand why £***.** was taken out of my account. This is all causing me a huge amount of stress, especially as it happened on the same day that i heard a close friend of mine had died. I am requesting therefore a full refund as this subscription has continued in error plus I appear to have been overcharged by £***! I do use linked In regularly at work and would consider signing up for another Linked In service, but need to have this matter resolved as soon as possible. I can also be contacted on *** ** **** **** between *am and *.** pm UK time (Monday to Friday). I look forward to a speedy resolurion of this matter. Yours sincerely, David Leakey**** *LinkedIn* * * * *Order ID:************* *LinkedIn Ireland Unlimited Company*Gardner House, Wilton Plaza, Dublin *, Ireland*VAT: IE*******P* * *Billed To:**David Leakey*NW**DJ*United Kingdom**Date:***********Order Total:*£*.***Payment Method:*VISA....*****Receipt *:*********** *Item*Description*Qty*Rate*Price***Sales Navigator Professional Subscription (Annual)*From March **, **** to April **, *****Sales Navigator Professional Seat*Sales Navigator Recurring InMail*Sales Navigator Admin Seat***£*.***£*.*****Promotion** *£*.*** * *Total Purchases:*£*.***VAT (*%):*£*.***Order Total:*£*.***Payment:*£*.***Balance:*£*.*** *Notes:** You'll pay £***.** each year (plus tax) once your free trial ends on April **, **** until you cancel. Learn how. Prices may change* ** You may be required to account for VAT under the reverse charge procedure according to the local VAT rules in your country.* * *Customer Service * Purchase History * Terms of Sale* ** **** LinkedIn Ireland Unlimited Company. LinkedIn, the LinkedIn logo, and InMail are registered trademarks of LinkedIn Corporation in the United States and*or other countries. All rights reserved.* *This email was intended for David Leakey ( Delegate Sales Team Leader, ** Media). Learn why we included this.*If you need assistance or have questions, please contact LinkedIn Customer Service.* *LinkedIn is a registered business name of LinkedIn Ireland Unlimited Company.*Registered in Ireland as a private unlimited company, Company Number *******Registered Office: Wilton Plaza, Wilton Place, Dublin *, Ireland
GetHuman-dleakey did not yet indicate what LinkedIn should do to make this right.
I have an issue with LinkedIn too
How GetHuman-dleakey fixed the problem
We are waiting for GetHuman-dleakey to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common LinkedIn customer problems.