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Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-grestovi's own words
in March I ordered a free ** day trial of the Premium. I was supposed to get a notification one week in advance to see if I wanted to keep it or I would be billed. I did not see that email and would like to know if it actually got sent. anyway, I will keep it and I want it to be canceled at the end of year. *however, about * week or so ago my account and my email and alot of my activity was virus infected and hacked and NOW i see that I supposedly ordered Sales navigator and you have charged my account. I had to re-set my password for LinkedIn at the same time after the hack. I DID NOT ORDER THE SALES NAVIGATOR AND i want the $***.** REFUNDED TO THE SAME ACCOUNT YOU CHARGED. PLEASE FIX THIS. I REPEAT, I DID NOT ORDER THIS!
GetHuman-grestovi did not yet indicate what LinkedIn should do to make this right.
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How GetHuman-grestovi fixed the problem
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