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GetHuman-maurodo's Return an Order issue with Light In The Box from August 2020

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The issue in GetHuman-maurodo's own words
I was trying to turn it on ... I bought a smartwatch There is no name of the brans on the box of the smart watch*serial numer ha (* FE *** ** *** (presumably an IP** Impermeable DUODUOGO M* Bluetooth Smartwatch Fitness Man Woman children Compatibile Android iOS, Tracker Fitness Con and it disconnects after * minutes.*I would a like a full refund of the expenses (** euros plus ** for the DHL expedition, unless you want an awful review in the social media...**Here the messages I received**DHL Express ********** da LIGHT IN THE BO * in consegna per OGGI. Personalizza la tua consegna: https:**del.dhl.com*IT*FmZwPxDzx***Spedizione DHL ********** da LIGHT IN THE BOX CO.LTD in arrivo! E' richiesto il pagamento degli oneri doganali. Pu* pagare in modo sicuro su https:**del.dhl.com*IT*mYsjYNPhU***(SMS FATTURA ELETTRONICA PRIVATI) Gentile Cliente,necessitiamo suoi dati fiscali per sdoganare sua spedizione*compilando modulo che trova cliccando sul link*https:**shipnow.dhl.com*aviation*Inserisci.aspx?awb************Comunichiamo che l'importo oneri da pagare * eur **,***oltre eventuali costi di giacenza, servizio consultabile nel sito*www.dhl.it nella sezione Servizi e Assistenza Doganale*Servizi Doganali.*Cordiali saluti DHL EXPRESS*Mauro Dorato
refund of the expense of the smart wacth and delivery costs (** with DHL) plus: I am in possession of the original box with all its contents
I have never been a customer before now*email *******@***.com
nothing can be tried at this point as it does not turn on
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How Do I Contact Customer Support from Light in the Box?What Do I Do If My Order Is Missing with Light in the Box?How Do I Track My Order with Light in the Box?How Do I Return an Item to Light in the Box?
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Light In The Box

smart watch There is no name of the brans on the box of the smart watch serial numer ha (* FE *** ** ** (presumably an IP** Impermeable DUODUOGO M* Bluetooth Smartwatch Fitness Man Woman children Compatibile Android iOS, Tracker Fitness Con and i...
Return an Order issue
Reported by GetHuman-maurodo
Aug 27th, 2020 - 8 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 3856 others
0 customers following this
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Timeline

GetHuman-maurodo started working on this issue
Aug 27th, 2020 10:55am
GetHuman-maurodo indicated the issue is not fixed yet.
Aug 28th, 2020 12:20pm

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