I am awaiting rpllie from DHL and Light in the Box. So Farr I haave nnot even. Received an acknowledgment of my posts from either

GetHuman833913's customer service issue with Light In The Box from June 2018

Help with my Light In The Box issue
The issue in GetHuman833913's own words
Receive an explanation of why having. Paid in full for item , postage and insurance £** was demanded before they would deliver ... I have not received my order for a rainbow bag ******** . I received a bag I ordered later on which. I paid insurance and shipping but which DFL charged me £** for delivery. £** was for vat but in spite of asking I have had no explanation for the balance. That order was ****************.I have never experienced this before when ordering from you and out of courtesy I am awaiting your explanation before I warn people on line.what did the insurance cover? Please can you address both of these concerns, especially whether I have been charged for the bag which has not turned up? Thankyou, Kate Brown
There is another similar item which has not been delivered although it was ordered earlier.
Above everything I should like them to answer my questions .
Several years
I have tried to contact boooth companies , DHL. collected myw money and then ceased all communication, Light in the Box have no telephone number and do not reply to. Emails ..
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Light In The Box

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Customer service issue
Reported by GetHuman833913
Jun 29th, 2018 - 10 mons ago
I have an issue with Light In The Box too
Fixed
Seen by 16 customers so far
Similar issue to 581 others
0 customers following this
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Timeline
GetHuman833913 started working on this issue
Jun 29th, 2018 6:16pm
GetHuman833913 indicated the issue is not fixed yet.
Jun 29th, 2018 7:20pm
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Jun 29th, 2018 7:22pm
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Jun 30th, 2018 8:16pm
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Jun 30th, 2018 8:30pm
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Jul 1st, 2018 12:25pm
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Jul 1st, 2018 12:26pm
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Jul 2nd, 2018 8:21pm
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Jul 2nd, 2018 8:22pm
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Jul 2nd, 2018 8:22pm
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Jul 2nd, 2018 8:23pm
GetHuman833913 indicated the issue is not fixed yet.
Jul 2nd, 2018 8:24pm
GetHuman833913 indicated the issue is not fixed yet.
Jul 2nd, 2018 8:24pm
GetHuman833913 indicated the issue is not fixed yet.
Jul 3rd, 2018 5:02pm
GetHuman833913 indicated the issue is not fixed yet.
Jul 3rd, 2018 7:07pm
GetHuman833913 indicated the issue is not fixed yet.
Jul 7th, 2018 2:39pm
GetHuman833913 indicated the issue is not fixed yet.
Jul 7th, 2018 2:40pm