Lifelock dropped me twice for non-payment because my credit*debit cards were denied...

GetHuman772978's customer service issue with LifeLock from June 2018

5 views
 | 
50 similar
 | 
0 following
Help with my LifeLock issue
First: share to improve GetHuman772978's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman772978 to get a LifeLock rep on the line!
Always use the GetHuman Phone tocall LifeLock. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman772978 may need:
Account name, Account email address, Social Security Number, Date of birth, Billing address, and Answers to security questions
The issue in GetHuman772978's own words
Lifelock dropped me twice for non-payment because my credit*debit cards were denied.....both times denial was due to my bank accounts*cards were hacked. Both times Lifelock continued to attempt payment for MONTHS after the accounts were closed........you never caught it but did notice that I had not paid. I was on Lifelock Ultimate both times. *I have have no faith that LL will catch a breach again but find value in the event stolen identity. Considering 'LL failed the first two times, what program are you willing to offer considering I had to do what LL said you would do but never did?*M Mccaul, Afton OK
GetHuman772978 did not yet indicate what LifeLock should do to make this right.
I have an issue with LifeLock too
How GetHuman772978 fixed the problem
We are waiting for GetHuman772978 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get LifeLock's attention and get better help faster. Tap below to get started.
Having LifeLock issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would LifeLock email you?
This email address isn't valid
Follow this issue
See how GetHuman772978 fixes it.
This email address isn't valid

LifeLock

Customer service issue
Reported by GetHuman772978
Jun 11th, 2018 - 9 mons ago
I have an issue with LifeLock too
Not resolved
Seen by 5 customers so far
Similar issue to 50 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman772978 started working on this issue
Jun 11th, 2018 6:56pm