Yesterday I had went to one of the lids stores around *:** in Robinson town center and...

GetHuman-dmaryiah's Complaint issue with Lids from October 2019

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The issue in GetHuman-dmaryiah's own words
Yesterday I had went to one of the lids stores around *:** in Robinson town center and asked The guy working how much the mighty ducks jersey was. He seemed to be in a rush and said “I don’t know about ** bucks”. I said back to him okay that’s fine I would like to purchase it. He then said “my register is closed there no way I can ring you out”. Then i said “is there anyway you can open it back up”? And he then told me no, and that they are closed. Now, according to the mall hours, all the stores in the mall are supposed to closed at *:** so I then proceeded to tell him that you’re not even supposed to be closed yet. He then said “well I am new and I don’t know how to open it back back up and I don’t who told you that“. At this point my brother had came into the store also and Asked what I was getting. I told my brother that I’m trying to buy the jersey and that the guy was not trying to ring me out although the mall was not closed yet and that he had been closing down his register a half an hour early. My brother then pulled out his phone and showed the guy that the hours say *:** for him to be closing. The guy then proceeded to tell my brother that he doesn’t know why it says that and that he’s closed and we need to leave. We once again expressed that he should not be closed And that I wanted to purchase the Jersey. The guy said to us “ Why don’t you go back to your town and get it”. After he said that I started feeling like the guy was discriminating towards me because for one he should not have been closed and for two ,what town is he talking about exactly? because he doesn’t Know where we are from and it sounded pretty racist to me. He also implied that he was not scared that I was calling corporate and reporting him and that they probably wouldn’t do nothing. This incident happened On ********** at the Robinson Mall located in Pittsburgh PA. I’m sure there’s footage and possibly audio of this incident and I feel like people like this should not be working on your stores. It is incidents like this that cause people of my color to boycott stores like this.

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Lids

Complaint issue
Reported by GetHuman-dmaryiah
Oct 20th, 2019 - 3 years ago
Not resolved
Seen by 27 customers so far
Similar issue to 218 others
0 customers following this

Timeline

GetHuman-dmaryiah started working on this issue
Oct 20th, 2019 4:44pm
GetHuman-dmaryiah indicated the issue is not fixed yet.
Oct 20th, 2019 10:07pm
GetHuman-dmaryiah indicated the issue is not fixed yet.
Oct 23rd, 2019 6:34am

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