Legoland Customer Service

Phone Number & Contact Information

888-690-5346
Toll-free·Calls Customer Service·Most popular Legoland number
Q:How do I get a live human at Legoland?
A:Direct to a human
Q:Does Legoland offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Monday, and the most busy day is Thursday. Details
Q:How long will I have to wait on hold?
A:The average hold time is 2 minutes. The longest hold times are on Friday, and the shortest are on Wednesday.

More Legoland Customer Phone Numbers

760-918-5346 - Corporate Offices
Must choose an option 1-4. · Thank you for calling the Legoland California Resort. To purchase tickets and for the latest attraction information, please visit legoland.com/California. If you are calling about a Legoland California hotel reservation, press 1. For information on discount vouchers, press 2. For information about Legoland California Resort, press 3. For Legoland California Theme Park, Water Park, or Sea Life Aquarium general inquiries, press 4.

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Legoland phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Direct to a human
Below are some clips we've found from Legoland's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
The first phone menu
"Thank you for calling the LEGOLAND Vacations booking and information line for North America. We are happy you called. To assist us in directing your call to the correct LEGOLAND Vacations destination, please choose from the following three options. At any time during this call, you can return the previous menu by pressing the pound key.
For LEGOLAND California vacations, press one.
For LEGOLAND Florida vacations, press two."
Excerpt from a call with Legoland
Thursday, April 11, 2024 9:01 PM

What are the hours and when should I call?

Legoland operates the call center for this 888-690-5346 phone number 24 hours, 7 days. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 75 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Legoland phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Legoland staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Legoland is Monday. The most busy day to call is Thursday, which averages 800% more phone calls by comparison. Again, this is based on a sample of 75 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Quietest
Tue
Wed
Thu
Busiest
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Friday.
The best time to call
In summation, the best day to call Legoland is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Legoland staffs the call center well on Monday.

Why call this Legoland number?

Below is a sample of recent calls to Legoland, and their purpose. Are any of these similar to the reason you are trying to call?
Ticket pricing inquiry: "I have a kid, and I was wondering about what age the kids pay."
- From a call lasting 4m 39s , Mar 21, 2024 2:11 PM

More Ways to Contact Legoland Customer Service

There are of course other ways to contact Legoland customer service besides the phone. Below we list the best ones, by medium.
Email
experience@legoland.com - Customer Service
Use this link or copy and paste it to send customer service an email
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Legoland will reply our your email.
Legoland's website
https://www.legoland.com/california/our-company/contact-us/ - Customer Service
Use this link to find customer service help through their website
As a last, sometimes only, resort- Legoland customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Legoland's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Legoland agent. This phone number is Legoland's best phone number because 2,484 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-690-5346 include and other customer service issues. Rather than trying to call Legoland first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or email. In total, Legoland has 2 phone numbers. It's not always clear what is the best way to talk to Legoland representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Legoland. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Legoland. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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