I called officeand requested a buissnes license on ******* .I Made clear the amt. I...

GetHuman4285875's customer service issue with LegalZoom.com from January 2020

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The issue in GetHuman4285875's own words
I called officeand requested a buissnes license on ******* .I Made clear the amt. I had was important because I had not worked in *years due to a spine injury . My settlement of **k was to help me for the purchasing and rent credit cards in collections etc. The amt. was discussed and a contract signed. The *** was to cover Everything including the state*federal, EIN Aand more. when i check to verify the amts debited I over hear * k subtracted. calls made back to the bank were received and noted.As I wait to hear back from bank no cal was received .A week passes and I receive a bank statement. I read and discover the charges of ** three times $*** $*** by Three $*** and $*** by three $***. This totaled $**** The ** of March was my first day contacting legal zoom. $*** were added to The **th. in the form of *** three times to the **th of March but used as a deducted amt. On day one ALSO $*** on The **th for $***. April&May were ok to schedule The *******. the problem is all this was subtracted since The previous week .And deducted On the dates shown. The license is not sent until September *months later. Im refunded ***. in March ** **** but the cash never posted. there was a provisional ****.** provided by Wells Fargo in March. I was never made aware of it . I continued to complain about these overages for the next * months. I found out about the refund only recently during an escalated phone call with wells Fargo in December .There im told **** is returned but never posted it is still under the overcharged amts . I have received $***.** in September** , **** and $*** in January ****. $***.*** $***.***$****.**. $***.***$***.** and ***.** April, May. still unpaid*$****.** wich is about the amt the bank said I owed them. if the provisional was refunded the bank used it to fund the provisional . and withdrew ****.** about *More Times. there was a federal bill Of ***.** amt. i have here also. $**.** bill .the reasan amount due me by bank officials in all $** *** is not accounted for . Legal Zoom paying theirs back is great I thank you but a balance is still owed . the contract was breached and other laws broken . I don't care about that all i need today is a partial refund to help here at home. In Any amt. All i have is this prepaid with a zero balance to help with. Rt. ********** & acct.*******.last * of card *****this is risky but if there's a chance ill take what ever amt possible . this moneys was my only income and im saying anyone is to blame but myself . please make a contionabl consionse ?decision . i hope i spelled correctly but probably not . you csn reach me at this email. or leave a voice mail at the number you have on file. thanks for taking the time to review and hopefully help me make ends meet today*Orlando J Castillo. **

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LegalZoom.com

Customer service issue
Reported by GetHuman4285875
Jan 24th, 2020 - 9 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 15 others
0 customers following this

Timeline

GetHuman4285875 started working on this issue
Jan 24th 1:06am

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