I have Model *TC****A Android tablet, about * years old. A few months ago I no longer...

GetHuman3078000's tech support issue with Le Pan from June 2019

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The issue in GetHuman3078000's own words
I have Model *TC****A Android tablet, about * years old. A few months ago I no longer had the Xfinity Connect app as a choice to install in Google Play Store, so I have been using the Chrome browser to view my emails. I prefer the app. Only Xfinity My Account app is available now, and it does not install ...Web page not available it says.**After talking with Comcast for over an hour, they said to call you and see why the Connect app no longer exists in Play Store. I even reverted Google Play Store to the default version, instead of the updated one. Tried using the X Connect app from my browser and it said in red... not compatible with this device. How do I get a working Xfinity app?
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Le Pan

tech support issue
Reported by GetHuman3078000
Jun 12th, 2019 - 4 mons ago
I have an issue with Le Pan too
Not resolved
Seen by 24 customers so far
Similar issue to 25 others
0 customers following this
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Timeline
GetHuman3078000 started working on this issue
Jun 12th 11:54pm
GetHuman3078000 indicated the issue is not fixed yet.
Jun 13th 1:28pm
GetHuman3078000 indicated the issue is not fixed yet.
Jun 13th 1:28pm
GetHuman3078000 indicated the issue is not fixed yet.
Jun 13th 1:30pm
GetHuman3078000 indicated the issue is not fixed yet.
Jun 13th 1:30pm
GetHuman3078000 indicated the issue is not fixed yet.
Jun 13th 1:30pm
GetHuman3078000 indicated the issue is not fixed yet.
Jun 13th 1:30pm
GetHuman3078000 indicated the issue is not fixed yet.
Jun 13th 1:30pm
GetHuman3078000 indicated the issue is not fixed yet.
Jun 13th 1:33pm
GetHuman3078000 indicated the issue is not fixed yet.
Jun 13th 1:33pm
GetHuman3078000 indicated the issue is not fixed yet.
Jun 14th 12:21am
GetHuman3078000 indicated the issue is not fixed yet.
Jun 14th 12:21am
GetHuman3078000 indicated the issue is not fixed yet.
Jun 14th 12:30am
GetHuman3078000 indicated the issue is not fixed yet.
Jun 14th 12:30am
GetHuman3078000 indicated the issue is not fixed yet.
Jun 14th 12:30am
GetHuman3078000 indicated the issue is not fixed yet.
Jun 16th 12:56am
GetHuman3078000 indicated the issue is not fixed yet.
Jun 16th 12:57am
GetHuman3078000 indicated the issue is not fixed yet.
Jun 16th 12:57am