I would just like a refund please

GetHuman-edasears's Cancel Account issue with LastPass from July 2020

Help with my LastPass issue
The issue in GetHuman-edasears's own words
I was trying to reset my password ... I wanted to try the "free" version of lastpass password manager. I installed it. Then for some reason i was charged thirty some dollars. Even though I didn't want to buy it I decided maybe it would work out ok if I liked it. I have been trying to get it working ever since I got it and have had no luck. You have no telephone support line that I can find to get help. Please whoever gets this message just refund my money and I can be done with this. I believe my user name is "*****@***.com" I can't find my password and I can't find how to delete my account. I am depending on you to get me out of this mess. My name is: Edward Sears, Email: *****@***.com or *****@***.com. My Cellphone is ***-***-**** Please just refund my money. Call me if you can
There is no apparent way to get phone support
If I could just please have my money back.
I let you bill me for the product before I even ordered it, I wasn't even sure I wanted it. I just wanted the trial version.
I wanted to reset my password, that's all I wanted. Now i've spent ** or so dollars on something I cant get to work. No phone support, and i've had to spend a half hour composing this document. I have essential tremor, I'm a disabled Vietnam Veteran and it's very hard for me to type. Edward Sears *** melody Circle, Northglenn CO, ***** *****@***.com
How GetHuman-edasears fixed the problem
II was sent a link to reset my account and that worked
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LastPass

Lastpass password m anager
Cancel Account issue
Reported by GetHuman-edasears
Jul 10th, 2020 - 2 months ago
Fixed
GetHuman-edasears shared how to fix
Seen by 8 customers so far
Similar issue to 825 others
0 customers following this
Items needed
Name on the account
Billing address
Email address on the account

Timeline

GetHuman-edasears started working on this issue
Jul 10th 8:38pm
GetHuman-edasears confirmed the issue is fixed. Hooray!
Jul 11th 4:59am
GetHuman-edasears confirmed the issue is fixed. Hooray!
Jul 11th 5:03am

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