I was trying to reset my password ... I wanted to try the "free" version of lastpass password manager. I installed it. Then for some reason i was charged thirty some dollars. Even though I didn't want to buy it I decided maybe it would work out ok if I liked it. I have been trying to get it working ever since I got it and have had no luck. You have no telephone support line that I can find to get help. Please whoever gets this message just refund my money and I can be done with this. I believe my user name is "*****@***.com" I can't find my password and I can't find how to delete my account. I am depending on you to get me out of this mess. My name is: Edward Sears, Email: *****@***.com or *****@***.com. My Cellphone is ***-***-**** Please just refund my money. Call me if you can
There is no apparent way to get phone support
If I could just please have my money back.
I let you bill me for the product before I even ordered it, I wasn't even sure I wanted it. I just wanted the trial version.
I wanted to reset my password, that's all I wanted. Now i've spent ** or so dollars on something I cant get to work. No phone support, and i've had to spend a half hour composing this document. I have essential tremor, I'm a disabled Vietnam Veteran and it's very hard for me to type. Edward Sears *** melody Circle, Northglenn CO, ***** *****@***.com