I think I want to cancel my enterprise subcription. I accidentally deleted my password...

GetHuman4626771's Account Access issue with LastPass from April 2020

Help with my LastPass issue
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman4626771's own words
I think I want to cancel my enterprise subcription. I accidentally deleted my password and I am unable to access or recover my account to access it again. I have spent hours trying to add browser extensions, recover account, and various other attempts including delete software in hopes of creating new account only to be blocked by current email already showing an account but no way to get password and use the account we paid for with the Enterprise version. Sounds like it is time to cancel this and go elsewhere.

GetHuman4626771 did not yet indicate what LastPass should do to make this right.

How GetHuman4626771 fixed the problem
I just ended up resetting the master password which resulted in loss of all data. This was only way to salvage subscription paid as no refund offered in this case.
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Account Access issue
Reported by GetHuman4626771
Apr 12th, 2020 - 6 months ago
GetHuman4626771 shared how to fix
Seen by 3 customers so far
Similar issue to 971 others
0 customers following this
Items needed
Name on the account
Billing address
Email address on the account


GetHuman4626771 started working on this issue
Apr 12th 8:38pm
GetHuman4626771 confirmed the issue is fixed. Hooray!
Apr 15th 1:35am