Okay so I use all Lanc*me products. I love the company, never had issues with anything...

GetHuman1613428's customer service issue with Lancome-USA.com from November 2018

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The issue in GetHuman1613428's own words
Okay so I use all Lanc*me products. I love the company, never had issues with anything. I purchased the (Bienfait multi-vital) night creme. I went and dabbed a little on my cheeks and dark areas under my eyes. ** minutes later my eyes started to swell up so bad. I looked up the ingredients in the product online I’m not allergic to it so it’s an allergic reaction. It’s something in this product and I seen the same reviews online about this same creme and another creme from Lanc*me causing the same exact issues. I paid about $*** dollars for the creme. Because I purchased * containers of the creme from the Lanc*me counter. I feel as if I should get my money back? I definitely still love Lanc*me products but there’s no reason I should’ve gotten a reaction this creme when I’ve used other products from you guys.
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Lancome-USA.com

Customer service issue
Reported by GetHuman1613428
Nov 23rd, 2018 - 3 mons ago
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Timeline
GetHuman1613428 started working on this issue
Nov 23rd, 2018 10:47pm
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Nov 23rd, 2018 10:49pm