What is the return policy for Lancome products?

Asked 6 months ago
Lancome offers a hassle-free return policy for customers unsatisfied with their purchased products. If you are not completely content with your Lancome purchase, you may return it within 30 days from the date of delivery. The product must be in its original packaging, unused, and accompanied by the original proof of purchase. Returns made through the official Lancome website or by contacting customer service are eligible for a full refund. For items purchased at Lancome counters or retailers, returns are subject to their respective store policies. Please note that shipping fees are non-refundable, and Lancome does not accept returns of samples or promotional items. Remarkably, Lancome stands behind its commitment to customer satisfaction and aims to fulfill all return requests promptly and efficiently.
Answered Nov 1, 2023

Need further help?

Type out your followup or related question and we will get you an answer right away.

Need to call Lancome?

If you need to call Lancome customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call Lancome

Lancome

Find a list of many popular Lancome questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call LancomeLancome Customer Service FAQAsk a Question
Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!