I could not authenticate my mobile app and was locked out of my account. On ******, I...

GetHuman5289556's customer service issue with LabCorp from September 2020

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The issue in GetHuman5289556's own words
I could not authenticate my mobile app and was locked out of my account. On ******, I mailed LabCorp the form with a copy of my drivers license they requested which they said would allow them to fix the problem. On ******* I sent them an email (filled out the form on their website) asking about resetting my account so I could re-authenticate and get access to my lab results. That did not work, either, so I sent them another note today but knowing it would probably not be looked at.**So I decided to try to find a phone number to get a human to assist me, which may be the only way I will get my account reset!

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Customer service issue
Reported by GetHuman5289556
Sep 22nd, 2020 - a month ago
Not resolved
Seen by 2 customers so far
Similar issue to 413 others
0 customers following this


GetHuman5289556 started working on this issue
Sep 22nd 3:56pm