Hi there, I need to cancel tickets for my parents due to their medical condition. I kno...
GetHuman-zvvad's customer service issue with LOT Polish Air from June 2018
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The issue in GetHuman-zvvad's own words
Hi there, I need to cancel tickets for my parents due to their medical condition. I know ticket are economy and there is a charge for changes*cancellation, but have no choice. Here is the ticket details - JFK to MSQ June **, **** , return Aug **, ****. Last name Zubkova, reference * VWG**L. What options do I have? I'm in Toronto, Canada. Tickets have been purchased on lot.com website directly using Canadian Visa Credit Card, paid in USD. Thanks, Vadzim
GetHuman-zvvad did not yet indicate what LOT Polish Air should do to make this right.
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How GetHuman-zvvad fixed the problem
Called customer support and canceled the ticket, charge was $*** per ticket, refund will be proceed in ** business days
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