I have a ****'s men's LL Bean field watch that was a present to me from my mom many yea...

GetHuman-bcleary's customer service issue with LL Bean from January 2019

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I have a ****'s men's LL Bean field watch that was a present to me from my mom many years ago. I'm quite fond of it. The watch is in very good condition, but it's stopped working. The battery may be dead, but I'd don't have the tool needed to remove the back cover and replace it. I would like to send to you for battery replacement, or if it's not a battery issue, for repair. Can you service the watch, and if so, to whom do I send it for servicing at LL Bean? Assuming you can service the watch, how do I arrange to pay you for the work? Do I send it to you to diagnose the problem and you follow up with an estimate to repair and ask for payment information then?
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LL Bean

Customer service issue
Reported by GetHuman-bcleary
Jan 15th, 2019 - 9 mons ago
I have an issue with LL Bean too
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Seen by 16 customers so far
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