I placed an order on ******** and I was sent a confirmation email stating the item was...

GetHuman1681250's customer service issue with LL Bean from December 2018

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The issue in GetHuman1681250's own words
I placed an order on ******** and I was sent a confirmation email stating the item was backordered for shipment on *********I then received another email stating the item has been further backordered until shipment estimated on *******. *My item order number is *************Online it looks like the boot that I ordered is backordered but available by ********. Furthermore, other similar boots like the Gore-Tex Thinsulate state available for delivery by this Friday. *Details seem to be consuming. I’d like to get refunded or exchange my order something that will arrive sooner to my original order date. I have been charged already and think it is unrealistic to have to wait months for the shipment. Please advise.
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LL Bean

Customer service issue
Reported by GetHuman1681250
Dec 3rd, 2018 - 2 mons ago
I have an issue with LL Bean too
Not resolved
Seen by 4 customers so far
Similar issue to 93 others
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Timeline
GetHuman1681250 started working on this issue
Dec 3rd, 2018 6:42pm