Questioning what my balance for October? Not sure what agreement is for my monthly paym...

GetHuman-crodd's customer service issue with LL Bean from October 2018

Help with my LL Bean issue
The issue in GetHuman-crodd's own words
Questioning what my balance for October? Not sure what agreement is for my monthly payment. Haven’t had a balance in awhile.
GetHuman-crodd did not yet indicate what LL Bean should do to make this right.
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How GetHuman-crodd fixed the problem
I called and got my answer.
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LL Bean

Customer service issue
Reported by GetHuman-crodd
Oct 11th, 2018 - 8 mons ago
I have an issue with LL Bean too
Fixed
Seen by 5 customers so far
Similar issue to 43 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)
Timeline
GetHuman-crodd started working on this issue
Oct 11th, 2018 9:03pm
GetHuman-crodd confirmed the issue is fixed. Hooray!
Oct 12th, 2018 9:35pm
GetHuman-crodd confirmed the issue is fixed. Hooray!
Oct 12th, 2018 9:36pm