Dear LA fitness customer service, ** **This is Tuan Nguyen. My member key tag is RB***C...

GetHuman5313253's Billing Issue with LA Fitness from September 2020

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The issue in GetHuman5313253's own words
Dear LA fitness customer service, ** **This is Tuan Nguyen. My member key tag is RB***C*GBIA and Burien fitness is my home club. I always come to my home club form ***-****PM just for swimming and sauna. Since COVID ** pandemic, my home club was closed. But when the club is re-open, swimming pool and sauna are not allowed and club hours is shorter to *PM, I couldn’t come. But LA fitness is keeping charging on my bank account. ** **Aug **, **** $**.** for Annual fee *Aug **, **** $**.** *Sep **, **** $**.** * **I’m asking for these refunds please dues to the limitation with swimming pool, sauna and shorter hour operation. I’ve just called my home club to freeze my membership yesterday. I will unfreeze my account until LA fitness going back to normal hour and reopen for swimming , sauna. ** *Attach are screenshot pictures from my credit card account that LA fitness has already charged. I’m asking for the refund. ** Thanks ** Tuan Nguyen

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LA Fitness

Billing Issue
Reported by GetHuman5313253
Sep 29th, 2020 - 2 years ago
Not resolved
Seen by 20 customers so far
Similar issue to 1493 others
0 customers following this

Timeline

GetHuman5313253 started working on this issue
Sep 29th, 2020 5:14pm

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