I had * trainer sessions left and they asked due to the trainer supervisor giving me im...

GetHuman-wanyam's customer service issue with LA Fitness from February 2019

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The issue in GetHuman-wanyam's own words
I had * trainer sessions left and they asked due to the trainer supervisor giving me improper information. Not only was this supervisor (Jason) rude, but he wouldn't give me phone numbers to call or the website address. And after asking for his boss, he gave me someone who wasn't his boss. The most unprofessional person i've ever come across. And i've heard multiple people talk about this department being corrupt. **I have been with LA Fitness off and on (been out of country a bit) since around ****, and have used multiple trainers. Now, because of this treatment, I already canceled my training, but now would like to cancel my LA Fitness membership. I am unable to print a form and send it in. Please cancel my membership and confirm. Thanks, **Jesse Crean - (was at the Lynnwood, WA location last) ps - my Trainer Alaina was awesome. It's the people running the department that are the problem.

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LA Fitness

Customer service issue
Reported by GetHuman-wanyam
Feb 27th, 2019 - 3 years ago
Not resolved
Seen by 72 customers so far
Similar issue to 1657 others
0 customers following this

Timeline

GetHuman-wanyam started working on this issue
Feb 27th, 2019 9:03pm

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