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Before contacting them, items GetHuman1966302 may need:
Account Number, Name of Account Holder, Date of Birth, Home Address, Phone Number on Account, and Email on Account
The issue in GetHuman1966302's own words
Talked to customer service last week to confirm how my mother, Doris Shinn (customer * ******** - Barcode * QRN*PRZSVHT) will be reimbursed for her overpayment for a freeze due to current physical disability. Freeze began on *******. Customer service said it will be taken care of and would send me a receipt or confirmation by e-mail at *****@***.com. I have not received any confirmation of that previous agreement. Please send or phone *** ***-****.*Thank you.
GetHuman1966302 did not yet indicate what LA Fitness should do to make this right.
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