Talked to customer service last week to confirm how my mother, Doris Shinn (customer...

GetHuman1966302's customer service issue with LA Fitness from January 2019

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The issue in GetHuman1966302's own words
Talked to customer service last week to confirm how my mother, Doris Shinn (customer * ******** - Barcode * QRN*PRZSVHT) will be reimbursed for her overpayment for a freeze due to current physical disability. Freeze began on *******. Customer service said it will be taken care of and would send me a receipt or confirmation by e-mail at *****@***.com. I have not received any confirmation of that previous agreement. Please send or phone *** ***-****.*Thank you.
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LA Fitness

Customer service issue
Reported by GetHuman1966302
Jan 15th, 2019 - 9 mons ago
I have an issue with LA Fitness too
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Seen by 4 customers so far
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GetHuman1966302 started working on this issue
Jan 15th 12:52am